Politique d’expédition
Shipping Policy
Thanks so much for your order! Below is everything you need to know about how and when your items ship.
Processing Time
Most items are made to order, so please allow up to 14 business days for production before shipping. Production times can vary I will communicate if there are any immediate changes. I do my best to get orders out as quickly as possible, and you’ll get a tracking number as soon as your package is on the way.
If there’s ever a delay (like a backordered blank or weather issue), I’ll reach out and keep you updated.
Shipping Rates & Carriers
Shipping costs are calculated at checkout based on your location and the size/weight of your order. I typically ship via USPS or UPS, depending on what's most reliable for your address. *** Free shipping promotion does not apply to wholesale or tax free accounts.
Local Pickup
From time to time, I offer local pickup. If it is available, the option to pickup will be available at checkout. I will contact you to arrange a convenient pickup time at a public place.
Tracking Your Order
Once your package ships, you’ll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.
Lost, Stolen, or Delayed Packages
Once an order leaves my hands and is marked as shipped, it becomes the responsibility of the shipping carrier. I will file a claim if necessary.
If your tracking shows "delivered" but you didn’t receive your item, I recommend:
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Double-checking your shipping address
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Asking neighbors or household members
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Reaching out to the carrier directly
If you still need help, feel free to contact me — I’ll do what I can to assist.
Shipping Address Errors
Please make sure your shipping address is correct before checking out. I am not responsible for items shipped to the wrong address due to customer error. If your order hasn't shipped yet, contact me ASAP and I’ll do my best to update it.
Questions?
If you have any questions about your order or shipping timeline, just reach out! I’m happy to help.