Coyote Moon Loyalty Program FAQ

Earn Points · Redeem Rewards · Unlock VIP Tiers

What is the loyalty program and how do I join?

It's a free rewards system to thank our loyal customers — earn points on purchases and activities, redeem them for discounts, and unlock VIP tiers for bigger perks.

To join, visit www.coyotemoondesignco.com, create an account or log in, and find the loyalty section in your dashboard. You'll get 100 points as a welcome bonus right away.

Points are earned on the subtotal after discounts, but before taxes and shipping.

How do I earn points, and do they expire?

You can earn points several ways:

  • Sign up for the program100 pts (one-time)
  • Spend on purchases$1 = 1 pt
  • Birthday (if on file)200 pts
  • Newsletter sign-up75 pts (one-time)
  • Your very first order2X points

Point multipliers increase as you climb VIP tiers. Points don't expire as long as your account stays active. Program terms can change without notice, so check the website for the latest.

How do I redeem points, and can I combine them with other offers?

Redeem points for dollar-off discounts at checkout — just select the reward in your loyalty dashboard and apply it:

  • 100 points$5 off
  • 200 points$10 off
  • 300 points$15 off
  • 400 points$20 off
  • 500 points$25 off
  • 1,000 points$50 off
  • 2,000 points$100 off

Loyalty rewards can't be combined or stacked with other automatic discounts, sale prices, or coupon codes. Points have no cash value and are for discount redemptions only.

What are the VIP tiers and how do I qualify?

Tiers are based on lifetime points earned and update automatically as you climb:

  • Copper (0–149): 1x points
  • Turquoise (150–400): 1.25x points + $10 off coupon for immediate use
  • Silver (401–899): 1.5x points + $20 off coupon + upgraded $20 birthday coupon
  • Gold (900–1,800): 1.75x points + free t-shirt up to $40 value + 25% off setup/digitizing
  • VIP Diamond (over 1,800): 2x points + free embroidered item of choice + $25 birthday coupon + priority order processing
How do I check my balance, and what if my question isn't answered here?

Log in at www.coyotemoondesignco.com and open your loyalty dashboard to see your current points, tier, and available rewards.

For full terms or extra help, reach out at sales@coyotemoondesignco.com and I'm happy to assist.